CCC hat geschrieben:Issue is tracked by internal ID-number: HL1-20163...

I can confirm bug's fixing.
Thank's to Loewe.

Topic can be closed.

Now I understand real priority of Loewe's tickets! Search function (most used feature on TV, as I see) - high priority . Impossible to watch H.265 TV channels due of deinterlacer issue (not used everyday of course) - low priority and no solution within 3 months. Average answer time from Loewe CCC - ...

Hello! As I can see in the datasheets, SL412 - is lighter version of SL410. In SL412 chassis there are no next hardware functions : Auto-Dimming Raum (OPC) Home Control Interface (RS232) IR-Link In SL412 chassis there are no next software functions , but they can be activated by USB feature stick: M...

Just for information.
Loewe CCC confirmed this issue and told me, that it has been linked to the already reported deinterlacer issue.
So, ticket number for this issue is the same - HL1-20292.

Mir ist aufgefallen das der TV öfters das CI+ Modul nicht mehr erkennt.... Ist da irgendwas bekannt? I can confirm almost the same. If I watch more than 20 minutes any channel which not use CI+ module and then switch to any channel which use CI+ module, then TV showing the message with error in CI+...

@Rudi16, thanks a lot for finding time for answer! Yes, you may be right, but if this form of modulation is afaik only used in Russia, it is pretty difficult for a rather small company in Germany to solve...because the reception of russian channels is mostly impossible here in Germany. As we know no...

It happened only 2 times and only with last firmware 5.0.27.
I can't reproduce it by my wish.

The same issue happened today again, but today there was no sound, but picture of last channel remained.
It seems to me like Loewe TV doesn't like too much channel switching anymore
Look video in attachment.

- aus Timeshift heraus auf Originalzeit gegangen und Programm umgeschaltet, dann Bilschirm schwarz und auch kein Ton... I just saw similar failure, but without timeshift: I switched between DVB-S2 channels with P+ button about 25 times within 2-3 minutes and after last channel switch there was blac...

Using a different parser tool, I can now see the missing picture timing SEIs. So my statement here was incorrect. However, I noticed something different: pic_struct is not fixed at 11. @Rudi16, can you check pic_struct on all transport streams in the attachment with your parser tool? Some explanati...

...but if this form of modulation is afaik only used in Russia, it is pretty difficult for a rather small company in Germany to solve... But this form of modulation is made according recommendations of Fraunhofer Heinrich Hertz Institute , which located in GERMANY! ...and this seems only affect a h...

I am afraid, that there is some misunderstanding between us due translation problems, because I don't understand german language and automatic translation - is not best way. Von Franken aus rauszufinden was bei deinem russischen TV Provider nicht stimmt ist schwierig. As I wrote early , this is not ...

@Pretch, I am sorry.
I actually still don't understand fully your internal processes and why official Loewe forum can't give me answer on such simple question.
I just wanted to get feedback more quickly, than after 10 days from CCC. If it is not possible, I am sorry one more time.

It is very interesting! In some cases you have access to ticket system, but in my case - no.
Why you can't ask Loewe such simple question via internal feedback loop?

I am still waiting for answer.

I got next information from Loewe CCC:

Loewe CCC hat geschrieben:The issue is tracked by the ticket no. HL1-20292

Can someone of moderators check priority of this ticket? (direct answers from CCC take a very long time, about 10 days)

I already have sent link to my message to CCC. Sorry for using forum as files storage.

Loewe CCC asked me to provide 1 minute transport streams samples of HEVC 576i and 1080i channels.
I have made them using DR+.

golf47 hat geschrieben:Alle meine Filme sind jetzt weg, aber was tut man nicht alles zur Lösungsbehebung.

I understand, that it is too late, but may be you will use this next time.
If you have external USB HDD, then it is possible to export all films to external HDD before formatting internal HDD.

Pretch hat geschrieben:Ob es in iPiP einen Kanal Scan geben wird weiß ich nicht.

Just for information:
I received an answer from CCC about my functions request:

Loewe CCC hat geschrieben:Features:
...
b. Blue button during iPIP: This is not planned.
...

So, as I understand, there will be no channels scan in iPIP mode.

Du kannst nun also ohne weiteres einfach das große Bild umschalten... By the way, @Pretch, may be you know, why Loewe doesn't want to return channels scan function for main screen in iPIP mode? I completely do not understand, who needs channels scan function in PIP window (by blue button), which ex...

You are welcome!

And it was in my first message #2

Sergey hat geschrieben:Try to use other cable from LNB for SAT2 TV socket.

@sigimail, can you see the same HD channel in PIP window, as on main screen (for example, ZDF HD in PIP window and ZDF HD on main screen)? I think, you need to remove both CI+ modules and to check PIP with HD not encrypted channels. It will give additional information. PS. Put the information about ...

sigimail hat geschrieben:Nicht HD-Sender + PIP Nicht HD-Sender
FUNKTIONIERT

Which source used for non HD channel in PIP window? DVB-S or DVB-C or DVB-T?

What you see in the screen, when try to watch 2 channels with PIP? Which message? Something, like this?: https://www.loewe-friends.de/download/file.php?id=5950&t=1 If you really have Quad-LNB, then possibly one LNB is not working or line is broken. Try to use other cable from LNB for SAT2 TV soc...